-
WHAT IS A VIRTUAL CSR & DOES MY BUSINESS NEED ONE? (UPDATED)
WHAT IS A VIRTRUAL CUSTOMER SERVICE REPRESENTATIVE (CSR)[UPDATED] Table of Contents Virtual Assistants Back in the day, if a customer had a question, comment or concern, they’d have to call a 1-800 number & listen to crappy hold music until a Customer Service Representative picks up. However, people today don’t have time for all of…
-
HOW TO RESPOND TO A BAD REVIEW.
Believe it or not, it’s important to handle negative reviews with the same level of professionalism, timeliness, gratitude and attention as you would give to a positive review. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come afterward. Seeing a business handle a particularly…
-
12 WAYS TO GROW YOUR BUSINESS
12 Ways To Grow Your Business Table of Contents Whether it’s starting your own business or a well established brand just looking to garner more clientele and revenue, the 12 ways to grow your business is the blog for you! As technology becomes more prevalent in our society, digital marketing and how we engage with…
-
12 WAYS TO GROW YOUR SALON OR SPA
12 Ways to Grow Your Salon or Spa! Salon marketing can be tricky and growing your salon or spa is of course, a very challenging task. But, before you dive into marketing your salon. Make sure that you understand the ins and outs of opening a salon or beauty-based business. And that you…
-
OPTIMIZING YOUR HOMEPAGE
OPTIMIZING YOUR HOMEPAGE The Million Dollar Question Your Website’s Homepage is the first thing people see when they search your brand. In that instant, the people who are on your homepage, are ultimately making a decision- the decision to stay and buy (retention), or to leave (Churn). This means that it’s crucial to have a…
